Shipping policy

Last Updated: 6 October 2026

VintDrop ships vintage clothing to customers internationally, with free delivery available according to the shipping options shown at checkout.

To source unique vintage pieces globally, orders may be dispatched from our international fulfillment hubs directly to your address.

1. Worldwide Shipping

We aim to ship VintDrop orders to customers around the world, including:

  • UK
  • Europe
  • USA
  • Australia
  • Canada
  • Other eligible international destinations

Available destinations may depend on carrier availability and local restrictions.

2. Free Delivery

Free delivery is offered on eligible VintDrop orders.

The shipping option available for your destination will be displayed during checkout.

3. Order Processing

Orders are prepared for dispatch after payment has been successfully received.

Processing and dispatch times can vary depending on order volume, product availability and other circumstances.

The estimated delivery information available at checkout should be used as the most relevant estimate for your order.

4. Delivery Times

Delivery times vary depending on the destination, shipping carrier and customs processing.

International deliveries may take longer than domestic deliveries.

Estimated delivery dates are not guaranteed because delays can occur due to:

  • Customs clearance
  • Carrier delays
  • Weather
  • Public holidays
  • Incorrect or incomplete delivery information
  • Events outside our reasonable control

5. Tracking

Where tracking is available, tracking information will be provided to the customer after the order has been dispatched.

Please use the tracking information to monitor your delivery.

6. Customs & Import Duties

For international orders, the destination country may apply customs duties, taxes or other import charges.

If applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout.

VintDrop cannot guarantee that customs charges will not apply.

7. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information during checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping arrangements may be required.

Please contact us as soon as possible if you notice an error in your delivery information.

8. Delayed or Lost Orders

If your order appears to be delayed, please check the tracking information first.

If you believe your order has been lost or there has been a serious delivery issue, contact us at:

contact@vintdrop.com

We will work with the relevant delivery provider where appropriate.

9. Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide:

  • Your order number
  • Clear photographs of the package
  • Clear photographs of the item
  • Details of the damage

We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer rights.

10. Delivery Problems

If you experience a delivery problem, contact VintDrop before taking further action where possible.

We will try to help resolve the issue with the relevant carrier.

Processing Time: Standard order handling takes 1–3 business days.

Estimated Delivery: UK/EU orders typically arrive within 5–10 business days once dispatched.

11. Contact Us

For shipping questions:

VintDrop
Website: vintdrop.com
Email: contact@vintdrop.com

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