Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

1. Order Processing

Orders are processed same or very day after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with your tracking information.

2. Estimated Delivery Times

Estimated delivery times may vary depending on the destination country and customs clearance.

Europe: 3–7 business days
United Kingdom: 3–7 business days
United States & Canada: 4–8 business days
Australia & New Zealand: 5–10 business days
Middle East: 3–7 business days
Rest of the World: 5–12 business days

Please note that these are estimated delivery times and are not guaranteed.

3. Shipping Costs

Shipping charges are calculated at checkout based on the destination country and the total weight of your order.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

5. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment until delivery.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

Customs inspections
Severe weather conditions
Public holidays
High shipping volumes
Other circumstances beyond our control

We appreciate your patience should any unexpected delays occur.

7. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

8. Lost or Damaged Parcels

If your order is lost in transit or arrives damaged, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.